Prelaunch preview — payments are not open and accounts are in preview. You can walk the whole flow, but no card is charged and no purchase is recorded.

Support

Contact FPT Support

Purchases, refunds, account access, billing and rules questions all start here.

Requesting a refund?

FPT may consider a refund at its sole discretion before any simulated trade has been placed on the purchased evaluation. Approval is not guaranteed. Read the Refund, Cancellation and Chargeback Policy first, then choose Refund request below.

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Topic

If your question is about a purchase.

What you did, what you saw, what you expected — plus your device and browser if something looked broken.

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